Upload Beneficiary Documents

Upload Beneficiary Documents

Compliance require further documentation in order to approve and authorize payments to the beneficiaries with the status of 'Pending Review'.



This means that the beneficiary bank account is in a High Risk Jurisdiction country and must go through Compliance checks.

In order to approve these beneficiaries, please Upload the following documents:


  • Company:

  1. Invoice (If invoice includes bank details, no need to provide section b)

  2. Bank details ( Bank statement or another official document to confirm details)

  3. Send via email or chat the Company website URL


  • Individual:

  1. ID - Passport copy

  2. Account Confirmation with registered address/ Proof of Address - a utility bill or any bank letter dated within the last 3 months

  3. Invoice/ contract 



Follow these steps in order to upload the beneficiary documents onto the platform:

1. Go to 'Payments'

2. From the dropdown choose ' Beneficiaries'




3. Select the beneficiary and click on the small arrow to open account details







4. Click on 'Add Document'






5. Select what document you are uploading






6.  Add 'Description' of the document -
I.E
Document type - Proof of Identity 
Description - Passport







7. Click 'Choose File' in order to upload the required document
8. After choosing the file you will see the name of the document chosen




9. Click 'Upload'





10. Repeat process for other documents you need to upload







11. Here is a short Video Example: 











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